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IBM Cognos 8 Business Intelligence
Business Event Management
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IBM Cognos 8 BI business event management tracks significant events that need attention.
It monitors these events and uses decision-process and business-process automation
to compress the time to action and resolution.
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Definition of events and tasks
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- Using event conditions and agents, specify the events to be monitored and the tasks
to manage them.
- Manage events in context to ensure appropriate responses are carried out at each
stage of the event lifecycle—new, ongoing, or resolved.
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Decision-based issue resolution |
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- Users are notified of events via email alerts or through dynamic Web portal headlines.
- Provide contextual event information by embedding or linking reports, metrics, and
event history.
- Through multiple-alert messaging, ensure that a single event results in different
messages being generated for all affected issue owners.
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Business-process issue resolution |
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- Initiate an automated response when human intervention is not required.
- Business processes include initiating a Web Service application or stored procedure.
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Event lifecycle tracking |
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- Automated reports show all ongoing events and their status for easy tracking.
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